Re: Probleme mit der Creative Cloud

Hi nochamublist,

Go to Applications-->Utilities-->Adobe Installers.

Uninstall Adobe Creative Cloud.

** If it says application is running in the background then open Activity Monitor and close the process of Creative cloud.

Once the creative cloud is uninstalled then follow the below mentioned steps:

Please go to Library

    1. Click on Finder then Click on Go and Go to folder

    2. Type /Library and click on Go

    3. Go to Application Support and Adobe and then delete OOBE folder.

    4. Redo Step 1

    5. Type ~/Library and click on Go

    6. Go to Application Support and Adobe and then delete OOBE folder.

    7. Go to https://creative.adobe.com/products/creative-cloud?promoid=KLYVF

Download Adobe Creative cloud, Install it.

If the above steps do not work. Try enabling root user account and then try to open Adobe Creative cloud.

Enable root user: Enabling and using the "root" user in Mac OS X

Thanks,

Nikhil Gupta